Overview
Move professionals beyond simply asking AI questions and into understanding how repetitive work can be redesigned through responsible no-code automation and emerging AI-agent workflows. This practical 2-day hands-on program equips participants to map engineering and business processes, automate routine administrative tasks, and implement structured AI workflows with robust human approval controls and information security. Why Should an Individual Attend?
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Evolve Beyond Prompting: Transition from simple AI chat interactions to creating automated, intelligent workflows.
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Eliminate Administrative Friction: Redesign and streamline repetitive administrative, coordination, and operational processes across departments.
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Maintain Human Oversight: Incorporate robust approval checkpoints, exception handling, and security controls so processes are not simply automated without governance.
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Build Validated Business Cases: Measure time-savings and construct clear, ROI-focused business cases for internal automation projects.
Outcomes
On completion of this course, the delegate should be able to:
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Identify Automation Candidates: Spot repetitive, high-volume tasks suitable for no-code automation.
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Differentiate AI Architectures: Distinguish between basic AI assistants, integrated automations, and autonomous AI agents.
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Map Business Processes: Process-map workflows, decision trees, and operational bottlenecks.
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Apply No-Code Principles: Utilise Trigger -> Action -> Decision -> Output mechanics to build functional workflows.
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Implement Human Controls: Establish mandatory human approval loops, exception handling, and governance parameters.
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Assess Security and Access: Evaluate data permission requirements, cybersecurity considerations, and information privacy.
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Measure Business Impact: Quantify potential productivity improvements and present a Workflow Automation Prototype & Business Case.
Program Outline
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Foundations of Automation & Process Mapping
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From prompting to automation: The evolution of modern digital work
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Understanding AI assistants versus autonomous agents
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Identifying automation opportunities within technical and business operations
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Process mapping fundamentals: Analysing current state workflows
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Building Workflows, Architecture & Controls
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Defining the workflow core: Trigger -> Action -> Decision -> Output
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No-code automation principles and tool landscapes
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Designing approvals, human intervention points, and exception handling
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Security, Testing & Business Case Execution
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Security, data privacy, and permission management in automated systems
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Testing, quality control, and output verification
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Measuring business value, calculating ROI, and developing a workflow prototype
Who Should Attend?
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Engineers, Technologists, and Technical Specialists
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Project Managers and Site Supervisors
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Administrators, Operations, HR, Finance, and Business Development Staff
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Department Managers and Executives seeking operational efficiency
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