Overview

Effective communication is one of the key success factors in projects, yet many fail because of it. This course offers a deep dive into the principles, practices, and emotional intelligence behind effective project communication. It equips practitioners with the tools to communicate with clarity, confidence, and influence—ultimately driving better project outcomes and stronger team cohesion.

Why Should an Individual Attend?

• Enhance your influence by mastering communication strategies that build trust and drive alignment.
• Strengthen emotional intelligence in project interactions, enabling you to navigate tension, uncertainty, and diverse personalities.
• Prevent project failures by identifying and addressing communication breakdowns before they escalate.
• Accelerate project progress through purposeful messaging, active listening, and stakeholder engagement.

Outcomes

By the end of this course, delegates will be able to:

• Understand why project communication is a critical success factor for achieving project goals.
• Apply both the art and science of project communication to navigate diverse project scenarios.
• Respond effectively to communication challenges during project crises or transitions.
• Identify common pitfalls of poor communication and their impact on project outcomes.
• Demonstrate active listening techniques to foster trust and clarity among stakeholders.
• Communicate with confidence and precision across varying roles, teams, and project stages.
• Facilitate effective project meetings that drive clarity, alignment, and action.

Program Outline

• A demonstration of how ineffective communication can lead project failures.
• Discussions on the art and science of project communication.
• The art of listening for project practitioners.
• How practitioners can communicate effectively in a project.
• A guide on how to run effective project meetings.

Who Should Attend?

• Engineers
• Architects
• Quantity Surveyors
• Construction Health and Safety
• Contractors / Sub Contractors
• Executives / Senior Management
• Middle Management
• Administrators / Support Staff