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Problem Solving and Decision Making


The aim of this course is to give you some theoretical background to analysing and solving problems as well as some practical techniques for decision making.

Why Should an Individual Attend?

  • Our working lives consist of a seemingly never-ending list of issues.
  • Solving those issues in a creative and practical manner determines how effective you will be, but it must be remembered that everybody can benefit from good problem-solving skills.


The learning outcomes for this course are:

  • Being able to distinguish between problem-solving and decision-making
  • Viewing problems with an opportunity lens
  • Understanding the problem-solving cycle
  • Making informed decisions
  • Understanding the impact of personal and cognitive biases
  • Being able to generate alternatives
  • Being exposed to decision making techniques.

Program Outline

This program covers the following aspects:

  • The difference between problem-solving and decision-making
  • The concept of problem solving
  • Turning problems into solutions
  • The problem-solving process and the application thereof
  • Introduction to decision making
  • Decision-making styles
  • Decision-making techniques and the application thereof
  • Impact of cognitive and personal biases on decision making

Who Should Attend?

  • Engineers
  • Technicians
  • Technologists
  • Architects
  • Project / Construction Managers
  • Quantity Surveyors
  • Construction Health and Safety
  • Contractors / Sub Contractors
  • Executives / Senior Management
  • Middle Management
  • Administrators / Support Staff
Type: Online
CPD Points: 1
Coordinator: Blessings Banda
R 3 454.00 excl. VAT
R 3 972.10 incl. VAT
  • Virtual Classroom Training, Online
  • Wed 26 June 2024  08:30 to 16:30
  • Validation Number:CESA-1995-07/2024
  • Virtual Classroom Training, Online
  • Wed 2 October 2024  08:30 to 16:30
  • Virtual Classroom Training, Online
  • Mon 2 December 2024  08:30 to 16:30