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Managing Operational Readiness in Large Infrastructure Projects


This course introduces the delegates to the necessity and requirements of operational readiness—a new, emerging project management practice. Examples of projects that were otherwise successful in terms of being on-time, on-budget and to-specifications still failed to meet the intended business and/or operational targets. Furthermore, the processes as well as the five most pertinent requirements of operational readiness are discussed in detail to capacitate project professionals in performing operational readiness.

Why Should an Individual Attend?

Many project professionals are oblivious to the necessity of preparing the operational and the broader environments to safely receive and effectively operate the newly deployed systems (e.g., shopping malls, road/rail networks, power plants, chemical/water plants). There is a crucial need to train pertinent project professionals in preparing both the business and the broader environments to accommodate new assets and any changes (e.g., revised processes) arising therefrom.


On completion of this course, you will be able to:
  • Understand that projects are primarily delivered for the sake of business operations
  • Understand the rationale and requirements pertaining to operational readiness
  • Perceive the five pertinent requirements of operational readiness
  • Understand how a failure or lack of operational readiness would cause any project to fail—even if it might have been otherwise completed successfully.

Program Outline

  • Concept of Operational Readiness
  • Necessity of Operational Readiness
  • Requirements of Operational Readiness
  • Operational Readiness and Project Lifecycle
  • Focus on Human Capital Readiness
  • Operational Readiness Implementation
  • Operational Readiness Review
  • Post-Implementation Review

Who Should Attend?

  • Project sponsors/directors
  • Project managers
  • Project engineers
  • Project cost controllers
  • Project auditors
  • Other project professionals
Type: Online
CPD Points: 2
Coordinator: Blessings Banda
R 5 170.00 excl. VAT
R 5 945.50 incl. VAT
  • Virtual Classroom Training, Online
  • Mon 29 July 2024  08:30 to 16:30
  • Tue 30 July 2024  08:30 to 16:30
  • Validation Number:CESA-2217-04/2027
  • Virtual Classroom Training, Online
  • Wed 30 October 2024  08:30 to 16:30
  • Thu 31 October 2024  08:30 to 16:30
  • Validation Number:CESA-2217-04/2027