Overview

Successful organisations focus on doing the right things, the first time, on time, every time, and always to the client’s satisfaction. Achieving this focus, while building a lasting foundation for improving organisational performance, is best facilitated by the proper implementation of a structured management system.

ISO 9001:2015 sets out the criteria for a quality management system and can be used by any organisation, large or small, regardless of its field of activity.

Why Should an Individual Attend?

• Meet Tendering Requirements with Confidence: Learn to implement a certified Quality Management System (QMS), now a standard expectation for contract eligibility.
• Understand and Apply ISO 9001:2015: Master the key concepts, documented requirements, and the PDCA cycle to drive quality improvements.
• Conduct an Effective Gap Analysis: Identify system gaps and build a roadmap for successful certification through structured baseline reviews.
• Enhance Business Planning and Process Control: Apply strategic planning, risk-based thinking, and process mapping to strengthen operational effectiveness.
• Lead with Quality and Credibility: Position yourself as a knowledgeable leader in quality management, adding value to both your career and organization.

Outcomes

• A typical framework for implementing ISO 9001:2015 following the PDCA cycle
• Key concepts and requirements of ISO 9001:2015
• Implementing key concepts and requirements of ISO 9001:2015
• Specific documented information requirements of ISO 9001:2015
• How to use gap analysis to conduct a baseline review of your current system

Program Outline

• Understanding critical requirements of ISO 9001: 2015 within a business management framework.
• Practical step-by-step implementation program, covering:
  
  • Strategic and business planning requirements
  • Risk-based thinking
  • Process approach and the PDCA cycle
  • Process mapping, defining processes and ownership
  • Identification of managerial controls and objectives and verification activities

Who Should Attend?

• Engineers
• Architects
• Project / Construction managers
• Quantity Surveyors
• Construction Health & Safety
• Contractors / Sub Contractors
• Executives / Senior Management
• Middle Management
• Administrators / Support Staff