Overview
At least 90% of all quality problems can be solved at the operating levels. Some quality control (QC) tools enable personnel to identify problems as they arise and timeously propose corrective actions. A root cause analysis (RCA) must be performed for intricate problems that have already affected output to identify the underlying causes and prevent recurrence. Why Should an Individual Attend?
In order to boost the mantra that "quality is everyone's responsibility", it is desirable that employees are equipped and enabled to resolve work-related issues and offer suggestions for improvements in production and maintenance methods. This program provides insight on how to maintain/improve quality of product and service delivery. Outcomes
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The seven QC tools covered in this program present pro-active interventions to resolve problems before they impact on product or service delivery.
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In contrast, the reactive RCA is generally used for identifying both obvious and underlying causes of an issue that has negatively affected output by breaking them down into simple cause-and-effect relationships.
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The root cause(s) must be remedied to prevent recurrence.
Program Outline
This one-day program covers the following topics:
7 Quality Control Tools
o "5-S" System
o Pareto Analysis
o Histogram and Control Chart
o Scatter Diagram
o Stratification
o Check Sheet
Root Cause Analysis Basics
o Ishikawa Diagram
o "5-Why's"
Who Should Attend?
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Engineers
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Architects
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Project / Construction managers
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Quantity Surveyors
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Construction Health & Safety
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Contractors / Sub Contractors
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Executives / Senior Management
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Middle Management
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Administrators / Support Staff
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Quality Control,
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Quality Assurance/Engineering,
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Lean Manufacturing,
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Maintenance.
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| Schedules: |
No upcoming schedules were found for this course. SQL to check events linked to this course:
SELECT EventID, EventName, StartDate, EndDate, Cancelled, WebCategory, Venue, AccredNum FROM SchoolEvents WHERE SchoolCourseID = 3782 ORDER BY StartDate DESC, EventID DESC
SQL used for upcoming (non-cancelled) candidates:
SELECT SchoolEvents.EventID, SchoolEvents.Venue, SchoolEvents.City, SchoolEvents.Cancelled, SchoolEvents.AccredNum, CourseVenues.CourseVenueCity, CourseVenues.CourseVenueArea, SchoolEvents.StartDate, SchoolEvents.EndDate, SchoolEvents.CPD, SchoolEvents.AccredNum2, SchoolEvents.Level, SchoolEvents.SACPCMPNum, SchoolEvents.WebCategory, SchoolEvents.SchoolCourseID, SchoolEvents.EventName, SchoolEvents.SACPCMPCategory, SchoolEvents.SACPCMP_CPDPoints, SchoolEvents.SACNASP_ValidationNumber, SchoolEvents.SACNASP_CPD_Points, (SELECT COUNT(*) FROM EventSchedules es0 WHERE es0.EventID = SchoolEvents.EventID) AS ScheduleRowCount, (SELECT MIN(es1.ScheduleDate) FROM EventSchedules es1 WHERE es1.EventID = SchoolEvents.EventID AND es1.ScheduleDate >= '2026-08-28') AS NextScheduleDate, (SELECT MAX(es2.ScheduleDate) FROM EventSchedules es2 WHERE es2.EventID = SchoolEvents.EventID) AS LastScheduleDate FROM SchoolEvents LEFT JOIN CourseVenues ON SchoolEvents.Venue = CourseVenues.CourseVenueName WHERE (SchoolEvents.Cancelled IS NULL OR SchoolEvents.Cancelled <> 1) AND (SchoolEvents.WebCategory IS NULL OR SchoolEvents.WebCategory <> 11) AND SchoolEvents.SchoolCourseID = 3782 ORDER BY SchoolEvents.StartDate, SchoolEvents.EventID |
