Overview

This interactive 2-day program transforms managers and supervisors into effective coaches. Through role-playing exercises, facilitated discussions, and real-world case studies, participants will master the core coaching competencies needed to unlock the full potential of their team members. This program equips participants to facilitate meaningful conversations, empower individuals, and cultivate a culture of continuous learning and growth within their teams.

Why Should an Individual Attend?

• Become a More Effective Leader: Strengthen your leadership skills by empowering your team members to take ownership and achieve their full potential.
• Boost Employee Engagement and Development: Coaching fosters a culture of learning and growth, leading to a more engaged and high-performing team.
• Improve Problem-Solving and Decision-Making: By guiding self-discovery through coaching, you will equip your team with better problem-solving and decision-making skills.
• Enhance Communication and Collaboration: Develop stronger communication within your team, leading to improved collaboration and project success.
• Retain Top Talent: Creating a supportive and growth-oriented environment through coaching helps retain top talent within your organisation. 

Outcomes

At the end of this course, the delegate should be able to:

• Master the Coaching Framework: Develop a solid understanding of the core principles and stages of the coaching process (GROW model, etc.).
• Ask Powerful Coaching Questions: Learn to craft open-ended, thought-provoking questions that stimulate self-reflection and growth.
• Active Listening Skills for Coaching: Develop the ability to listen actively, understand underlying issues, and provide constructive feedback.
• Facilitate Goal Setting and Action Planning: Guide team members in setting SMART goals and developing effective action plans for achievement.
• Promote Self-Awareness and Growth Mindset: Create a coaching environment that fosters self-awareness and encourages a growth mindset within your team.
• Develop Strategies for Managing Conflict through Coaching: Learn to navigate difficult conversations using coaching techniques for positive conflict resolution.
• Provide Effective Feedback and Recognition: Develop the skills to deliver both constructive feedback and recognition to motivate and empower your team. 

Program Outline

Foundations of Coaching

• What is Coaching and Why Does it Matter for Managers?
• The Coaching Mindset and Core Principles: Building a foundation for effective coaching.
• The Coaching Framework: Understanding core coaching models (GROW model etc.) and applying them in practice.
• Developing Powerful Coaching Questions: Mastering the art of asking open-ended questions that promote self-reflection and growth.
• Active Listening for Coaching: Developing effective listening skills to truly understand what team members are communicating.

Building Coaching Skills and Techniques

• Goal Setting and Action Planning with Coaching: Guiding team members to set SMART goals and develop actionable plans for achievement.
• Promoting Self-Awareness and Growth Mindset: Building a coaching environment that fosters self-discovery and a growth mindset within your team.
• Providing Effective Feedback and Recognition: Delivering both constructive feedback and genuine recognition to motivate and empower team members.
• Managing Conflict through Coaching: Learning to navigate difficult conversations using coaching techniques for positive conflict resolution.
• Coaching Techniques for Different Situations: Learning to adapt your coaching approach based on individual needs and challenges.

Advanced Coaching Strategies and Implementation

• Building a Coaching Culture: Implementing strategies to create a culture of learning and continuous improvement within your team.
• Ethics and Boundaries of Coaching: Maintaining ethical boundaries and professional conduct during coaching conversations.
• Developing Your Coaching Practice: Strategise and plan for ongoing development and refinement of your coaching skills.

Who Should Attend?

• Managers and supervisors at all levels seeking to enhance their leadership skills
• Team leads and project managers looking to develop their people
• Human resource professionals supporting employee development initiatives
• Anyone who wants to become a more effective leader by empowering and coaching their team members
• Engineers
• Technologists
• Senior Managers
• Middle Management