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Communication & Business Report Writing Skills


This is a practical course for engineering, technical and business professionals, though it would be beneficial for anyone who needs to write well in business. It aims to build essential skills for all forms of written communication focusing on business correspondence and technical reports. Practical exercises with feedback enhance the learning.

Why Should an Individual Attend?

There is a great need for communication in English that is presented with confidence, especially in written form.  This course will equip business professionals to leave with the correct tools to enhance all forms of writing that may be required in their business careers.  It is all about building confidence and enabling practice of the skills taught. So, whether English is a first or second language of the participants, all will benefit from the content.  The training starts with basics and progresses to advanced written communication on a variety of writing requirements.


  • The outcomes will include a good understanding of basic writing, from sentencing to punctuation.
  • How to plan all business writing from introduction - body of the message - to conclusion
  • Mistakes to avoid
  • Persuasive writing to get a response
  • Describing graphs and tables confidently
  • How to write concise, comprehensive technical reports under correct headings
  • Editing and then presenting reports using effective verbal communication

Program Outline

  • General verbal communication and team planning.
  • Writing skills - sentencing to punctuation
  • Structure of emails and reports
  • Argument-led writing - setting out to persuade
  • Describing tables and graphs - summaries
  • Technical reports
  • Editing written work and presenting reports

Who Should Attend?

  • Engineers
  • Technicians
  • Technologists
  • Architects
  • Project / Construction Managers
  • Quantity Surveyors
  • Construction Health and Safety
  • Contractors / Sub Contractors
  • Executives / Senior Management
  • Middle Management
  • Administrators / Support Staff
Dates and Times:
  • Mon 3 June 2024  08:30 to 16:30
  • Tue 4 June 2024  08:30 to 16:30
Type: Online
Venue: Virtual Classroom Training, Online
Fee: R 5 170.00 excl. VAT
R 5 945.50 incl. VAT
Validation Number/s: CESA-2114-05/2024
CPD Points: 2