Overview
This two-day online course is especially designed for business professionals who need to produce clear, concise emails, reports and other forms of written and verbal communication, in good English. Practical exercises enhance the learning. Why Should an Individual Attend?
Communication makes the world go round and good communication is vital in the business world, especially in South Africa with such a variety of languages and cultures. Upskilling and consistent guidance builds efficiency and confidence.
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This course is a MUST for anyone seeking to be a better communicator, or leader, in various forms of business-related written and verbal requirements.
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The training starts with some basic reminders of writing essentials, always focusing on what delegates are likely to find or have experienced in their working environments, so as to make the teaching relevant to each situation.
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The course sharpens and expands skills for correct grammar, and vocabulary that will build and enable better expression in written communication.
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Age or experience level is never a barrier to becoming a good writer or speaker in any and all situations. Mastering the techniques can be learnt, starting with this practical course that allows for practicing skills and asking questions.
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Tools for language and practical business writing , in an interactive setting, will build the confidence to succeed, while enjoying the journey.
Outcomes
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Good understanding of building blocks of basic writing, from sentences to punctuation.
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Know how to plan your writing from the Introduction, Body of the message and Conclusion
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Avoid habitual mistakes
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Persuasive writing to get a response
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Concisely describe graphs and tables effectively
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Write comprehensive technical reports under correct headings
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Know how to edit all writing to make it concise and understandable and easy to read
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Verbal communication for all situations that is clear, audible and informative
Program Outline
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Course starts with some discussion and listing what each delegate needs to learn during the two-day course
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Exploring and practicing various aspects of verbal communication in the workplace
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Basic writing skills as building blocks to good expression
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Structure of emails and reports
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Planning for persuasive writing and getting a response
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Describing tables, graphs and diagrams in appropriate language. Summarising
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Report writing using the correct headings
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How to edit all writing assignments and making them interesting to read
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Presenting business efficiently and with confidence
Who Should Attend?
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Engineers
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Technicians
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Technologists
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Architects
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Project / Construction Managers
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Quantity Surveyors
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Construction Health and Safety
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Contractors / Sub Contractors
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Executives / Senior Management
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Middle Management
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Administrators / Support Staff
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