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Quality and Risk Management, incorporating ISO9001 to Increase Effectiveness of your Project Delivery


This course is a practical guide on how to enhance the effectiveness and efficiency of your business by integrating Quality and Risk Management based on the requirements of ISO9001. Special focus is given to Project Delivery with the final outcome of ISO9001 certification being taken into consideration.

Why Should an Individual Attend?

This course will provide you with the skills to:
  • Saving Money – Quality and Risk Management leads to increased operational efficiency and reduced errors thereby increasing profit and reducing costs.
  • Improving efficiencies –Quality and Risk Management identifies and maps out processes, informing staff of best practice and preventing reinvention of the wheel.
  • Increased Brand Equity – Quality and Risk Management leads to improved credibility within the marketplace, enhancing reputations and attracting new clients.
  • Winning more Work – Quality and Risk Management leads to increased success rate with regards to proposals, tenders, repeat business, referrals etc.
  • Increased Protection – Quality and Risk Management prevent things from going wrong and provide substantiating evidence to protect you when things do go wrong.


On completion of this course, you will be able to:
  • Develop an effective Quality and Risk Management System which integrates seamlessly into your organisation
  • Apply a process and risk-based approach within the organisation
  • Ensure all processes follow the Plan-Do-Check-Act cycle
  • Identify and document all processes required to effectively run your organisation
  • Train and support staff in the implementation of the Quality and Risk Management System
  • Monitor, measure, analyse and evaluate data relating to the Quality and Risk Management System
  • Identify and management non-conformances to ensure continual improvement.
  • Report to management regarding improvements to be made to the Quality and Risk Management System
  • Prepare the organisation for external ISO9001:2015 Certification.
  • Acknowledge the correlation between ISO 9001:2015 and Project Delivery and how an integrated system will make an organisation more effective and efficient
  • Focus Project Delivery on achieving best business practices relating to Quality and Risk Management
  • Provide practical examples of how to implement Quality and Risk Management into an organisation
  • Provide numerous tools to help you to simplify ISO9001 and to integrate the standard effectively into your organisation
  • Interact and engage with likeminded individuals and share and learn from the experiences of others
  • Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Quality and Risk system
  • Learn how to support an organisation to effectively plan, implement, manage, monitor and maintain the Quality and Risk Management System
  • Acquire the expertise to advise an organisation in implementing a Quality and Risk Management System which complies with the requirements of ISO9001

Program Outline

  • Introduction to ISO and the ISO9000 standards
  • Introduction to ISO9001:2015
  • Detailed explanation of every clause in ISO9001:2015
  • Context of the Organisation (understanding interested parties, scope and processes)
    • Leadership (management roles responsibilities and authorities)
    • Planning (risk and opportunity management, objectives and managing change)
    • Support Services (managing resources, competence, awareness, communication and documentation)
    • Operations (from winning work to close out)
    • Performance Management (monitoring, measurement, analysis and evaluation)
    • Improvement (non-conformance management & improvement)
  • Detailed explanation of how to practically integrate each ISO clause to the organisation
  • Types of Project Management Systems and Structures
  • Guidance on documenting and effective Quality and Risk Management system
  • Guidance on implementing and effective Quality and Risk Management system
  • Preparing for external ISO9001:2015 certification
  • Various interactive activities throughout the course to enhance learning and understanding

Who Should Attend?

  • Engineers
  • Architects
  • Project / Construction Managers
  • Quantity Surveyors
  • Construction Health and Safety
  • Contractors / Sub Contractors
  • Executives / Senior Management
  • Middle Management
  • Administrators / Support Staff
  • Others: Quality and Risk Managers,
  • Representatives and Champions
Dates and Times:
  • Wed 19 June 2024  08:30 to 16:30
  • Thu 20 June 2024  08:30 to 16:30
Type: Online
Venue: Virtual Classroom Training, Online
Fee: R 5 170.00 excl. VAT
R 5 945.50 incl. VAT
Validation Number/s: CESA-2160-11/2025
CPD Points: 2