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Managing Project Stakeholders - The Systems Approach


This course introduces the delegates to the concepts and to the necessity of stakeholder management — it is a crucial ingredient of project success. The module also discusses the generic processes, as well as advanced topic of stakeholder management. A call is indeed made that the industry should shift from the “management of stakeholders” to the more inclusive approach construed as “management for stakeholders”.

Why Should an Individual Attend?

Learn to identify, analyse, and engage project stakeholders to maximise change of success on your infrastructure projects. You will no longer get terrified, intimidated by stakeholders on your large projects. The key point is made in this course that a failed stakeholder is likely to also cause a failure of the project.


  • Understand the purpose and steps of stakeholder management
  • Understand how to manage project stakeholders under complexity
  • Develop a stakeholder management strategy as well as its execution plan
  • How to remedy stakeholder management gone wrong

Program Outline

  • Stakeholders and Stakeholder Management
  • Failed Stakeholder Management
  • Stakeholder Management and Project Complexity
  • Four-Step Approach to Managing Stakeholders
  • Stakeholder Identification
  • Stakeholder Analysis
  • Stakeholder Strategy and Plan
  • Stakeholder Engagement
  • Stakeholder Management and Project Processes
  • Advanced Topics in Stakeholder Management

Who Should Attend?

  • Project sponsors/directors
  • Project managers
  • Project engineers
  • Project cost controllers
  • Project auditors
  • Other project professionals
Dates and Times:
  • Wed 17 July 2024  08:30 to 16:30
  • Thu 18 July 2024  08:30 to 16:30
Type: Online
Venue: Virtual Classroom Training, Online
Fee: R 5 170.00 excl. VAT
R 5 945.50 incl. VAT
Validation Number/s: CESA-1913-03/2024
CPD Points: 2