Overview

This course is designed to equip attendees with practical skills to develop an ISO9001-based management system that is both efficient and straightforward to implement. By focusing on risk reduction, particularly in the consulting engineering and built environment sectors, it addresses the critical project delivery processes that often pose the highest risks and claims in our industry. The course is delivered by a professional structural engineer with over 30 years of industry experience, ensuring practical insights and relevant examples.

Why Should an Individual Attend?

This course is ideal for individuals looking to build an integrated management system that not only meets ISO9001 certification standards but also mitigates daily operational risks. Key benefits include:

• Cost Savings: Effective quality and risk management enhance operational efficiency, reduce errors, and, ultimately, improve profitability by minimizing costly mistakes.
• Improved Efficiency: Quality and risk management streamline processes, ensuring best practices are followed and preventing redundancy in workflows.
• Increased Brand Equity: A robust management system elevates credibility within the marketplace, enhancing your reputation and attracting new business opportunities.
• Greater Success in Winning Work: Strong management systems improve your chances of success with proposals, tenders, repeat business, and referrals.
• Enhanced Protection: Well-documented processes help prevent issues and provide solid evidence to protect your organization if challenges arise.

Outcomes

Upon completing the course, you will have the skills to:

• Develop an integrated management system that aligns with ISO9001 requirements.
• Reduce administrative burdens typically associated with integrated management systems.
• Leverage technology and innovative solutions to streamline your system.
• Apply a risk-based approach to minimize potential claims.
• Prepare your organization for external ISO9001:2015 certification.

Program Outline

Introduction to ISO, ISO9000 standards, and ISO9001:2015.

Clause-by-Clause Breakdown of ISO9001:2015, covering:

• Clause 4: Context of the Organization (stakeholders, scope, and processes)
• Clause 5: Leadership (roles, responsibilities, and authority)
• Clause 6: Planning (risk management, objectives, and change management)
• Clause 7: Support (resources, competence, communication, and documentation)
• Clause 8: Operations (from project initiation to close-out)
• Clause 9: Performance Evaluation (monitoring, analysis, and improvement)
• Clause 10: Improvement (managing non-conformances and driving continual improvement)

Types of Project Management Systems and how to integrate them into your management system.

CESA Requirements for member firms regarding management systems.

Implementing and documenting an effective management system.

Preparation for ISO9001:2015 Certification and lessons from PI trends and case studies.

Who Should Attend?

• Engineers
• Architects
• Project / Construction Managers
• Quantity Surveyors
• Construction Health and Safety
• Contractors / Sub Contractors
• Executives / Senior Management
• Middle Management
• Administrators / Support Staff
• Others: Quality and Risk Managers,
• Representatives and Champions