Overview
The intention of this course is to provide delegates with the knowledge, understanding and the essential skills to perform Quality Management System (QMS) internal audits, against the ISO series of standards. Gain confidence in planning and performing an effective internal audit, as well as reporting and taking corrective action where necessary. Why Should an Individual Attend?
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Safeguard Certification: Learn how effective internal auditing keeps your Quality Management System (QMS) strong, ensuring continued certification while enabling your company to consistently deliver quality products and services.
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Protect Organisational: Investment Acquire the skills to safeguard your organisation's QMS so it remains suitable, adequate, and effective. Internal auditing becomes a powerful management tool to protect this critical investment.
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Beyond External Audits: Understand why relying solely on external certification audits is not enough. Discover how internal auditing ensures ongoing monitoring, effective application, and continuous improvement of your management system.
Outcomes
At the end of this course, delegates will be able to
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Master ISO Auditing: Guidelines Gain confidence in applying internationally recognized auditing standards, ensuring your audits align with ISO 9001:2015 best practices.
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Apply Standards with Impact: Learn how to translate auditing guidelines into real-world practice, driving compliance and continuous improvement across your organisation.
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Lead Audit Activities: Develop the skills to initiate, prepare, and conduct audits effectively, positioning yourself as a trusted quality leader.
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Deliver Clear Audit Reports: Master the art of preparing and distributing audit reports that provide actionable insights and strengthen management decisions.
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Drive Continuous Improvement: Learn how to complete audits and follow up with precision, ensuring findings lead to measurable improvements and sustained certification.
Program Outline
Introduction to Management System Auditing
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Purpose and benefits of internal audits
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Overview of ISO 9001:2015 and ISO 19011
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Key definitions and audit principles
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Types of audits: internal, external, certification
Guidelines of Management System Auditing (ISO 19011)
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Audit principles and auditor competence
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Risk-based thinking in auditing
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Ethical conduct and professional judgement
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Aligning audit practices with ISO 9001:2015 requirements
Application of Auditing Guidelines to ISO 9001:2015
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Clause-by-clause interpretation of ISO 9001:2015 from an auditor’s lens
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Identifying audit evidence and conformity
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Linking audit findings to process performance and customer satisfaction
Initiating and Preparing for the Audit
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Establishing audit objectives, scope, and criteria
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Developing the audit plan and checklist
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Selecting and briefing the audit team
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Communicating with auditees
Conducting the Audit
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Opening meetings and audit interviews
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Gathering and verifying information
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Recording observations and nonconformities
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Case study: Simulated audit exercise
Audit Reporting and Follow-Up
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Writing clear, useful audit reports
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Communicating findings constructively
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Conducting closing meetings
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Corrective action and audit follow-up
Managing an Internal Audit Programme
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Establishing and maintaining an audit programme
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Auditor evaluation and continual improvement
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Integrating audits into the QMS cycle
Who Should Attend?
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Engineers
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Architects
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Project / Construction Managers
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Quantity Surveyors
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Construction Health and Safety
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Contractors / Sub Contractors
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Executives / Senior Management
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Middle Management
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Administrators / Support Staff
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