Overview

This course will help to improve the report writing skills of delegates in order to promote efficient and professional written communication. Delegate will also be able:

·         To obtain knowledge on the correct structure and formatting to use when compiling a report.

·         To improve knowledge and skills on how to compile a professional and effective report.

·         To understand the purpose and use of the various types of charts and graphs for maximum results.

Course Outline

Day 1:

• Communication

• The communication process
• How good are your communication skills?
• Why people misunderstand each other
• Communication exercise

• Clear writing

• Principles of clear writing

• Process to follow
• Tenses
• Grammar
• Punctuations
• Style

• Compiling Business reports

• Planning
• Research
• Structure and purpose of structure in a report
• Write
• Presenting
• Structure of various business reports

• Compiling Technical reports

• Planning
• Research
• Typical structure of a Technical report

Day 2

• References
• Discussions
• Equations
• When to use capital letters
• Correct abbreviation
• Practical example
• Illustrating the report

• Positioning of diagram
• General conventions with tables & graphs

Finishing the report

• Difference between summary and executive summary
• Conclusions
• Abstracts
• Contents list

Formatting of technical reports

• Page numbers, headers, footers, footnotes, end notes, etc.
• Words vs. numbers

• Conclusion
• Submit your own report
• Receive a CD with five templates and a checklist to use

Learning Outcomes

·         Understand the consequence of ineffective verbal and written communication

·         Establish the effectiveness of your own communication skills

·         Use the clear writing principles to focusyour writing for maximum results

·         Knowledge on the appropriate tense and grammar to use

·         Master the correct format of bullets and numbering in your report

·         Understandthe report writing process

·         Understand what information is essential in a report

·         Understand the purpose of the different sectionsof a business and technical report

·         Write an effective conclusion and summary

·         Write a technical report using the correct format and structure

·         Refer to diagrams accurately

·         Knowledge on where and how to use your diagrams

·         Use a checklist to limit errors in your report

·         Use electronic templates provided

Who should attend?

All employees responsible for submitting reports of a technical nature in the engineering field, including engineers, architects, managers, assistants, project managers and secretaries.

• Mon 28 September 2026  08:30 to 16:30
  
• Tue 29 September 2026  08:30 to 16:30