Overview
This course is designed to equip attendees with practical skills to develop an ISO9001-based management system that is both efficient and straightforward to implement. By focusing on risk reduction, particularly in the consulting engineering and built environment sectors, it addresses the critical project delivery processes that often pose the highest risks and claims in our industry. The course is delivered by a professional structural engineer with over 30 years of industry experience, ensuring practical insights and relevant examples. Why Should an Individual Attend?
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Build a Robust ISO9001 System: Acquire the skills to design and implement an integrated management system that meets certification standards while remaining simple and efficient.
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Reduce Risk Exposure: Apply a risk-based approach to minimize claims and project delivery challenges that are common in consulting engineering and the built environment.
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Enhance Operational Efficiency: Streamline processes, eliminate redundancies, and embed best practices to improve productivity and reduce administrative burdens.
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Improve Business Outcomes: Position your firm for greater success in proposals, tenders, repeat business, and referrals by demonstrating strong quality and risk management.
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Safeguard Your Organization: Establish clear, documented processes that not only prevent issues but also provide solid evidence to protect your firm in the event of disputes.
Outcomes
By the end of the course, delegates will be able to:
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Develop an integrated management system that aligns with ISO9001 requirements.
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Reduce administrative burdens typically associated with integrated management systems.
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Leverage technology and innovative solutions to streamline your system.
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Apply a risk-based approach to minimize potential claims.
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Prepare your organization for external ISO9001:2015 certification.
Program Outline
Introduction to ISO, ISO9000 standards, and ISO9001:2015.
Clause-by-Clause Breakdown of ISO9001:2015, covering:
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Clause 4: Context of the Organization (stakeholders, scope, and processes)
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Clause 5: Leadership (roles, responsibilities, and authority)
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Clause 6: Planning (risk management, objectives, and change management)
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Clause 7: Support (resources, competence, communication, and documentation)
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Clause 8: Operations (from project initiation to close-out)
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Clause 9: Performance Evaluation (monitoring, analysis, and improvement)
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Clause 10: Improvement (managing non-conformances and driving continual improvement)
Types of Project Management Systems and how to integrate them into your management system.
CESA Requirements for member firms regarding management systems.
Implementing and documenting an effective management system.
Preparation for ISO9001:2015 Certification and lessons from PI trends and case studies. Who Should Attend?
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Engineers
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Architects
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Project / Construction Managers
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Quantity Surveyors
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Construction Health and Safety
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Contractors / Sub Contractors
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Executives / Senior Management
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Middle Management
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Administrators / Support Staff
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Others: Quality and Risk Managers,
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Representatives and Champions
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