Overview
This intensive 2-day course is designed to empower HR professionals to integrate Artificial Intelligence into their daily operations. The program moves beyond theory to provide hands-on experience with Generative AI, structured prompt engineering, and automated HR workflows. Delegates will learn how to ethically leverage AI to streamline recruitment, enhance performance management, and modernise learning and development, all while maintaining strict data privacy standards aligned with South African regulations. Why Should an Individual Attend?
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Drive Operational Excellence: Learn to automate repetitive HR administrative tasks, allowing your team to focus on high-impact strategic initiatives.
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Master Modern Recruitment: Gain the skills to use AI for drafting job descriptions, screening resumes, and generating competency-based interview questions with speed and precision.
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Enhance Employee Experience: Discover how AI-driven sentiment analysis and personalised development plans can improve engagement and retention.
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Lead Ethical Innovation: Understand the critical intersection of AI and ethics, ensuring that your organisation’s use of technology is transparent, fair, and POPIA compliant.
Outcomes
On completion of this course, the delegate will be able to:
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Apply AI to HR Functions: Identify and implement AI tools across the HR value chain, from talent acquisition to organisational development.
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Engineer High-Performance Prompts: Construct effective HR prompts using structured frameworks (Role, Context, Task, Data, Format) for consistent, high-quality outputs.
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Automate HR Workflows: Design and deploy automated service flows for onboarding, leave approvals, and employee self-service.
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Analyse Employee Sentiment: Use AI to interpret internal surveys and communications to proactively address workplace culture and engagement.
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Maintain Compliance & Ethics: Execute "Safe Prompting" rules to protect sensitive employee data and mitigate algorithmic bias.
Program Outline
AI Foundations & HR Prompting Techniques
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Introduction to AI in HR
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Understanding the landscape: Generative AI, NLP, and Predictive Analytics.
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Exploring the HR AI Toolkit: Microsoft Copilot, ChatGPT, and AI-enabled ATS.
HR Prompting Fundamentals
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Anatomy of an HR Prompt: Role → Context → Task → Data → Output.
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Scenario-based prompting for policy interpretation and competency mapping.
AI for Talent Acquisition & Recruitment
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Generating job descriptions and personalised candidate outreach.
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Screening resumes and drafting technical interview scorecards.
Employee Engagement & Culture Analysis
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Using AI for sentiment analysis on internal surveys and "stay" interviews.
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Drafting impactful internal communications and culture-building initiatives.
Practical Applications & Responsible HR AI
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AI for Learning & Development (L&D)
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Mapping skills gaps and generating personalized career paths.
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Creating micro-learning content and assessment quizzes using AI.
AI for Performance Management
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Drafting balanced performance feedback and developmental goals.
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Summarising multi-source feedback for appraisal preparation.
HR Operations & Workflow Automation
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Automating onboarding checklists and HR ticket triage.
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Document AI for processing employment contracts and HR forms.
Ethics, Privacy & Responsible AI in HR
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Navigating POPIA and data privacy in an AI-driven environment.
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Identifying and avoiding bias in recruitment and evaluation prompts.
HR AI Toolkit & Prompt Library Development
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Building a personalised library of prompts for recruitment, ER, and policy writing.
Who Should Attend?
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HR Managers & Business Partners: Leaders looking to modernise their HR department’s capabilities.
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Recruiters & Talent Acquisition Specialists: Professionals aiming to reduce time-to-hire through intelligent automation.
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L&D Specialists: Individuals responsible for creating personalised and scalable training solutions.
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HRIS & Operations Teams: Those tasked with integrating AI into existing HR software and workflows.
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Organisational Development Practitioners: Change agents focused on enhancing company culture and performance.
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