Overview

“Don't build another management system. Build one system that manages everything.”

This course provides a practical approach to developing an Integrated Management System (IMS) for organisations operating within the built environment with the aim of ISO9001:2026 certification.
The built environment operates within a complex framework of professional, contractual, statutory, regulatory and industry requirements. Organisations are often required to demonstrate compliance with ISO 9001, professional registration requirements, health and safety legislation, environmental requirements, industry bodies, client requirements and project-specific obligations.

The course will demonstrate how ISO9001:2026 can be used to provide the “management system backbone”, and participants will learn how to identify, interpret and integrate the requirements applicable to their organisation and projects rather than developing separate systems, procedures and registers for every requirement.
The emphasis will be on practical implementation rather than simply interpreting the ISO standard. Participants will learn how to translate requirements into processes, responsibilities, controls, documented information, project controls and evidence of compliance.

The course is particularly suited to consulting engineering, architectural, construction, project management and other built-environment organisations seeking to develop a management system that is integrated, practical, auditable and aligned with the way the organisation actually operates.

Why Should an Individual Attend?

Many organisations have developed their management systems by creating separate procedures to address ISO standards, legislation, professional requirements, client requirements and industry initiatives. This can result in duplication, excessive documentation and systems that are difficult for project teams to use.

This course provides an alternative approach:
One Integrated Management System – Multiple Requirements – One Consistent Way of Working.

Understand the Management System Framework

• Understand the principles and structure of ISO 9001:2026.
• Understand the process approach and risk-based thinking.
• Understand how management-system requirements translate into organisational processes.
• Distinguish between a management system and a collection of procedures.

Establish the Organisation's Compliance Framework

• Identify applicable legislation, regulations, standards and professional requirements.
• Establish a process for identifying and keeping statutory and regulatory requirements current.
• Determine how compliance obligations affect organisational and project processes.
• Allocate responsibility for compliance.

Integrate Industry Requirements

• Participants will explore how requirements can be incorporated into the IMS, including, where applicable CESA, ECSA, Construction Regulations, Occupational health and safety.

Integrate Requirements into Project Delivery
The course will demonstrate how the IMS can follow the actual lifecycle of a built-environment project, including:

• Project opportunity and tendering.
• Appointment and contract review.
• Project initiation and briefing.
• Concept and feasibility.
• Design development.
• Documentation and procurement.
• Construction administration.
• Completion and close-out.
• Lessons learned and continual improvement.

Develop Practical IMS Controls
Participants will learn how to develop and integrate:

• Process maps.
• Roles and responsibilities.
• Risk registers.
• Legal and regulatory registers.
• Competence matrices.
• Communication matrices.
• Project quality plans.
• Design controls.
• Document and records controls.
• Procurement controls.
• Change-management controls.
• Nonconformity and corrective-action processes.
• Audit programmes.
• Management review.
• Performance indicators.
• Compliance evaluation.
• Continual-improvement processes.

Outcomes

By the end of the course, delegates will be able to:

• Explain the purpose and structure of an Integrated Management System within a built-environment organisation.
• Interpret the requirements of ISO 9001:2026 in the context of consulting engineering, construction and other professional services.
• Identify applicable statutory, regulatory, professional and contractual requirements and determine where these requirements need to be controlled within the management system.
• Develop an integrated compliance framework linking ISO 9001 requirements to applicable built-environment requirements.
• Map organisational and project processes against ISO 9001 and applicable industry requirements.
• Integrate professional requirements, such as ECSA requirements and CESA MSD requirements, into normal business and project processes.
• Develop practical project controls covering project initiation, planning, design, procurement, construction, project administration, completion and close-out.
• Establish appropriate documented information and records to provide evidence that requirements have been met.
• Develop risk, opportunity, compliance and performance-monitoring processes appropriate to the organisation.
• Evaluate the effectiveness of an existing management system and identify opportunities for improvement.
• Develop an implementation roadmap for establishing, improving or transitioning an Integrated Management System.

Program Outline

Session 1 – The Built Environment Management-System Challenge

• Why management systems often become fragmented.
• ISO versus legislation versus professional requirements.
• Certification versus compliance versus effective management.
• The concept of an Integrated Management System.
• The “one system – multiple requirements” approach.
• Identifying the organisation's management-system requirements.

Session 2 – ISO 9001:2026 as the IMS Framework

• Understanding the structure and intent of ISO 9001:2026.
• Context of the organisation.
• Leadership.
• Planning.
• Support.
• Operational controls.
• Performance evaluation.
• Improvement.
• Process approach.
• Risk and opportunity.
• Organisational knowledge and competence.
• Documented information.
• Continual improvement.

Session 3 – Identifying Statutory, Regulatory and Professional Requirements

• What constitutes a compliance obligation?
• Legislation versus regulation versus standards.
• Professional-body requirements.
• Client and contractual requirements.
• Project-specific requirements.
• Identifying applicable requirements.
• Assigning responsibility.
• Monitoring changes in requirements.
• Demonstrating compliance.

Session 4 – Integrating CESA Requirements

• Understanding the CESA Management System Framework.
• CESA QMS.
• FIDIC Integrity Management System.
• Project Sustainability Management.
• CESA Management System Declarations.
• Linking CESA requirements to ISO 9001 processes.
• Establishing evidence of implementation.
• Preparing for MSD assessment and verification.

Session 5 – Integrating ECSA Requirements

• Engineering Profession Act.
• ECSA professional categories.
• Code of Conduct.
• Identification of Engineering Work.
• Competence and responsibility.
• Professional accountability.
• Project delivery stages.
• Professional decisions and approvals.
• Project records and traceability.
• CPD and competence management.

Session 6 – Integrating Construction, Health, Safety and Environmental Requirements

• Occupational Health and Safety Act.
• Construction Regulations.
• Designer responsibilities.
• Client/contractor interfaces.
• Construction-phase requirements.
• Environmental aspects and impacts.
• Emergency preparedness.
• Incident management.
• Contractor management.
• Legal compliance evaluation.

Session 7 – Integrating Requirements into Project Delivery
Participants will identify the controls required at each stage for:

• Scope.
• Contract.
• Client requirements.
• Legal requirements.
• Risk.
• Design.
• Resources.
• Competence.
• Communication.
• Interfaces.
• Document control.
• Change management.
• Verification and validation.
• Procurement.
• Construction administration.
• Handover.
• Records.

Session 8 – Developing the Integrated Management System

• IMS process architecture.
• Core, management and support processes.
• Turtle diagrams/process maps.
• Procedures versus process controls.
• Forms and templates.
• Records and documented information.
• Roles and responsibilities.
• Integration of existing systems.
• Eliminating duplication.

Session 9 – Monitoring, Auditing and Measuring the IMS

• Compliance monitoring.
• Process performance.
• Project performance.
• Internal audits.
• CESA MSD assessments.
• Client audits.
• Certification audits.
• Nonconformities.
• Corrective action.
• Root-cause analysis.
• Management review.
• Continual improvement.

Session 10 – Implementing the IMS

• Assessing the current system.
• Gap analysis.
• Prioritising gaps.
• Developing an implementation plan.
• Assigning responsibilities.
• Training and awareness.
• Implementation by process.
• Monitoring implementation.
• Transitioning from existing systems.
• Maintaining and continually improving the IMS.

Who Should Attend?

• Consulting engineers.
• Engineering practices.
• Architects and architectural practices.
• Construction companies.
• Contractors and subcontractors.
• Project management organisations.
• Quantity surveying practices.
• Built-environment consultants.
• Engineering and construction project managers.
• Professional engineers and technologists.
• Quality managers and QMS coordinators.
• SHEQ/HSEQ managers.
• Risk and compliance managers.
• Technical directors.
• Practice managers.
• Operations managers.
• Project managers.
• Senior management and business owners.
• Internal auditors.
• ISO consultants and management-system practitioners.

• Mon 7 December 2026  08:30 to 16:30
  
• Tue 8 December 2026  08:30 to 16:30