Overview

The intention of this course is to provide delegates with the knowledge, understanding and the essential skills to perform Quality Management System (QMS) internal audits, against the ISO series of standards. Gain confidence in planning and performing an effective internal audit, as well as, reporting and taking corrective action where necessary.

Why Should an Individual Attend?

• Maintaining the QMS through effective internal auditing will not only ensure continued certification, but also enabling the company to produce quality products and services.

• The skills acquired will enable you to protect the organisation’s investment of their Quality Management System (QMS) so that it remains suitable, adequate, and effective. This protection can be achieved using internal auditing, as a management tool.

• Although organisations, that have certified/registered management systems, are audited by an external certification body, this is not sufficient to ensure that the application of the management system is monitored effectively.

Outcomes

At the end of this course, you will have an understanding of:

• Guidelines of management system auditing according to ISO 9001:2015
• Application of auditing guidelines to ISO 9001:2015
• Initiating, preparing and conducting audit activities
• Preparing and distributing the audit report
• Completing audit and follow-up

Program Outline

The course is packed with examples and exercises. A full logical audit cycle is presented, and the accent of the course is on practical application of auditing techniques. Delegates will participate in all steps of the auditing process and will gain confidence to manage an internal audit program and conduct audits accordingly.

This course covers aspects of:

• Learn how to conduct internal audits in accordance with the requirements of ISO 19011
• Audit Planning and Preparation
• Audit Conduct using case studies
• Audit Reporting and follow-up
• Gain understanding on how to provide useful reports in order for the management system to benefit from auditing.

Who Should Attend?

• Engineers
• Architects
• Project / Construction Managers
• Quantity Surveyors
• Construction Health and Safety
• Contractors / Sub Contractors
• Executives / Senior Management
• Middle Management
• Administrators / Support Staff